The GreenApp
- Overview
We respect your privacy and process your personal data in accordance with applicable data protection laws, including the UK GDPR.
- Information We Collect
We may collect:
- Name, email address, and phone number
- Delivery address
- Order history and preferences
- Payment confirmation details
- Referral information
- App usage data
- How We Use Your Information
We use your information to:
- Process and fulfil orders
- Manage deliveries and collections
- Operate and improve the app
- Send order updates and notifications
- Manage referral rewards
- Prevent fraud and misuse
- Payments
Payments are processed securely through third-party providers. We do not store full card details.
- Marketing
We may send offers, updates, and promotions where permitted by law or where you have given consent. You can opt out at any time.
- Sharing Information
We may share your data with:
- Vendors and sellers on the platform
- Delivery partners
- Payment providers
- IT and system providers
- Legal authorities where required
We do not sell your personal data.
- Data Security
We apply appropriate technical and organisational measures to protect your data.
- Data Retention
We retain your data only as long as necessary for legal, operational, tax, and accounting purposes.
- Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- International Transfers
Where your data is transferred outside the UK, including to the UAE, we ensure appropriate safeguards are in place.
- Contact
For any privacy-related queries:
Email: support@thegreenapp.co.uk
Account Deletion Section
Users have the right to delete their account at any time directly from within the application.
When a user chooses to delete their account, all associated personal data is permanently removed from our systems, except for data that we are required to retain for legal, security, or regulatory purposes.
Account deletion can be initiated from the Profile or Settings section of the app. Once the request is submitted, the process is completed within a reasonable timeframe.