Privacy and Cookie Policy

The GreenApp 

1. Overview

We respect your privacy and process your personal data in accordance with applicable data protection laws, including the UK GDPR.  

 

2. Information We Collect

We may collect: 

• Name, email address, and phone number  

• Delivery address  

• Order history and preferences  

• Payment confirmation details  

• Referral information  

• App usage data  

 

3. How We Use Your Information

We use your information to: 

• Process and fulfil orders  

• Manage deliveries and collections  

• Operate and improve the app  

• Send order updates and notifications  

• Manage referral rewards  

• Prevent fraud and misuse  

 

4. Payments

Payments are processed securely through third-party providers. We do not store full card details.  

 

5. Marketing

We may send offers, updates, and promotions where permitted by law or where you have given consent. You can opt out at any time. 

 

6. Sharing Information

We may share your data with: 

• Vendors and sellers on the platform  

• Delivery partners  

• Payment providers  

• IT and system providers  

• Legal authorities where required  

We do not sell your personal data. 

 

7. Data Security

We apply appropriate technical and organisational measures to protect your data. 

 

8. Data Retention

We retain your data only as long as necessary for legal, operational, tax, and accounting purposes. 

 

9. Your Rights

You have the right to: 

• Access your personal data  

• Request correction or deletion  

• Restrict or object to processing  

• Withdraw consent at any time 

 

 

10. International Transfers

Where your data is transferred outside the UK, including to the UAE, we ensure appropriate safeguards are in place. 

 

11. Contact

For any privacy-related queries: 

Email: support@thegreenapp.co.uk